4. ESTABLISH FEEDBACK LOOPS FOR SERVICES + INFRASTRUCTURE.

4. ESTABLISH FEEDBACK LOOPS FOR SERVICES + INFRASTRUCTURE.

Policy Recommendations

  1. Become a more responsive service provider by enabling feedback + measuring impact.
  2. Establish a project evaluation standard.

Today
(0-2 years)

  1. Create a user experience working group.
  2. Investigate new tools for the ongoing evaluation of infrastructure conditions.
  3. Engage the entire community on infrastructure assessments.
  4. Partner and support a marketing campaign on shared mobility.

Tomorrow
(3-5 years)

  1. Streamline LADOT online content + launch a project dashboard.
  2. Prepare the workforce for changes driven by innovation in transportation technology.
  3. Adopt a multi-modal smart fare system.

  • Develop a methodology to move to Infrastructure as a Service.

Future
(6+ Years)

 

* Action proposed for bench contracts. * Action already planned or underway.